Privacy Policy
Overview
This Privacy Policy describes how Oria Astra collects, uses and protects your personal information when you visit or make a purchase from this website.
By using this website, you agree to the practices described below.
Personal Information We Collect
When you visit our site, we automatically collect certain information about your device, including:
• Browser type
• IP address
• Time zone
• Cookies installed on your device
• Pages or products viewed
• How you interact with the site
We refer to this as Device Information.
When you make a purchase or sign up to our mailing list, we collect:
• Name
• Email address
• Billing and shipping address
• Payment details (processed securely via Shopify)
• Order history
We refer to this as Order Information.
Together, this is called Personal Information.
How We Use Your Information
We use your Personal Information to:
• Process and fulfil orders
• Provide shipping and order updates
• Communicate with you
• Screen orders for fraud or risk
• Improve and optimise our website
• Send marketing emails (only if you opt in)
You can unsubscribe from marketing at any time.
Shopify Hosting & Payments
Our store is hosted by Shopify Inc.
They provide the ecommerce platform that allows us to sell our products and services.
Your payment data is encrypted and processed securely through Shopify’s payment systems.
Marketing Emails
If you join the Oria Astra community, we may send you:
• New collection launches
• Restock alerts
• Exclusive offers
• Competitions and giveaways
You can unsubscribe anytime using the link in any email.
Cookies
We use cookies to:
• Remember your preferences
• Understand site traffic and behaviour
• Improve your shopping experience
You can disable cookies in your browser settings if you prefer.
Sharing Your Information
We only share information with trusted services needed to run our store, including:
• Shopify (store platform)
• Payment providers
• Shipping partners
• Analytics tools
We never sell your personal data.
Your Rights (GDPR)
If you are located in the UK or EU, you have the right to:
• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Withdraw consent for marketing
To request any of the above, please contact us via our Contact page https://oriaastra.com/pages/contact
Data Retention
We keep order information for our records unless you request its deletion.
Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes to our practices or legal requirements.
Contact Us
For more information about our privacy practices, please contact us via our Contact page https://oriaastra.com/pages/contact
